Wanhe Electric ordered the first batch of Dongfeng Xiaokang after-sales service car delivery

On the morning of March 9, at the Dongfeng Automobile Production Base in Shiyan, Hubei, the first batch of Dongfeng Xiaokang after-sales service delivery ceremony was held. This is the first batch of customized after-sales service vehicles delivered by Wanhe Electric since its efforts to create a new image in 2014. After reaching a strategic cooperation intention with Dongfeng Xiaokang Automobile Co., Ltd., this batch of uniform model and production standard after-sales service vehicles will be It was quickly sent to all parts of the country to bring consumers a standardized, professional and caring service.

Wanhe Electric ordered the first batch of Dongfeng Xiaokang after-sales service car delivery

The relevant person in charge of Dongfeng Xiaokang Automobile Co., Ltd. delivered the vehicle to the representative of Wanhe Company (left).

With the gradual development and maturity of the Chinese market, the new service and new environment puts forward higher requirements for after-sales work. In Wanhe Electric's view, the branding of services, technology and other factors has become an unstoppable trend and trend. To build a service brand and improve the brand's reputation has become a key consideration for many well-known domestic and foreign home appliance companies. Since 2014, in order to further enhance its service image, standardize service behavior, and improve professional service level, Wanhe Electric has decided to uniformly purchase the same model of automobiles, produce a new image of the body, and popularize new after-sales vehicles throughout the country. This is Wanhe Electric's great effort to improve the service experience and shape the service brand. After careful investigation and negotiation, Wanhe Electric finally selected Dongfeng Xiaokang Automobile.

For a long time, Wanhe Electric has become the target of follow-up and emulation in the same industry through innovations in service concepts, service commitments, service policies, service content, service management and network construction. Wanhe Electric has also been carrying out the service concept of “deliberate and worry-free, customer satisfaction and even moving”. Through the business activities of the company, in order to better serve the consumers, the company has successively purchased property in major cities across the country. A number of fixed service centers have set up more than 3,000 authorized service providers throughout the country, and have cultivated a high-quality professional service team to provide users with consultation, home installation, maintenance, petition and free maintenance. Service, and open a 24-hour service hotline. So far, Wanhe Electric has won the title of “National Quality Service Network” for many years.

Wanhe Electric ordered the first batch of Dongfeng Xiaokang after-sales service car delivery

The Wanhe after-sales service team is ready to be dispatched at the Shiyan Dongfeng Automobile Production Base.

With years of independent innovation, giving full play to the company's technological leadership, quality brand advantages, the entire industry chain advantage, scale cost advantages, Wanhe wall-hung boiler market sales have climbed and won a good user reputation. In 2014, Wanhe Electric began to invest in the construction of the largest production base of gas-fired boilers in China. It is expected to expand its production capacity to 500,000 units/year, and strive to build a leading domestic gas-fired boiler, in order to better serve consumers, this time The first batch of purchased after-sales vehicles will also be used for after-sales service in the sales areas of the wall-hung boilers.

Wanhe Electric's new image of after-sales service car has turned a service car into a smiling angel carrying “love, concentration and intention”, so that every service becomes a journey of sending warmth and smile, from establishing a perfect service. Network to improve service efficiency, to be "deliberate and worry-free" and more "quick and worry-free", Wanhe Electric will fully realize the value upgrade of the service experience, and lay a strong cornerstone of Wanhe electrical service brand.